Frequently Asked Questions
1. How is Be Mobile Neurology different from a traditional, office-based neurology practice?
Be Mobile Neurology is a mobile practice, which means that Neurologist Dr. Deborah Boland will visit you at your place of residence. Your first consultation is 1.5 hours and the average follow-up visit with Dr. Boland is 45 minutes, significantly more time than you’d receive in a traditional office. We believe that a comfortable setting can help improve the management of specific neurologic needs and concerns, and we are committed to bringing compassionate, quality treatment to patients throughout the Tampa Bay region.
2. What is Direct Pay Care?
As an innovative response to traditional medicine, Be Mobile Neurology utilizes a direct pay care model, allowing unparalleled access to the physician through calls, texts, emails, video conferencing, and in-home, in-person visits for a flat, affordable monthly membership fee. There is no third party billing. Because claims are not sent to insurance companies, there is less administrative burden on the physician, which allows for more time treating patients.
3. Does Be Mobile Neurology offer telemedicine?
Yes, telemedicine is an option for Be Mobile Neurology patients, depending on your diagnosis and individual plan of care. Your initial consultation with Dr. Boland will be in-person at your place of residence, but follow-up visits can take place via video or telephone, as appropriate.
4. Do you take private insurance?
No, we do not accept private insurance because we find the restrictions that insurance companies impose on patients and their physicians has gotten in the way of delivering the excellent care that we strive to provide. Our primary goal is to meet the individual neurologic needs of each patient, rather than focus on the requirements of insurance companies. We prefer to spend more time with you and less time in bureaucratic red tape.
5. What about Medicare or Medicaid?
We do not accept Medicare or Medicaid for the same reasons that we do not accept private insurance.
6. What are the costs for the services?
We offer monthly membership to our patients. Many patients find incredible value by participating in a monthly membership plan. We also can provide a fee for service option on a limited basis. Please email or call for specific details.
7. What forms of payment do you accept?
We accept cash, check, debit card, health savings account debit/credit cards, and credit cards including Visa, Master Card, American Express and Discover.
8. Can I use my Health Savings Account credit or debit card?
9. When is payment due?
At the beginning of each visit.
10. Can I submit the bill to my insurance?
Yes, we will provide you with an itemized bill and visit notes within forty-eight (48) hours after your visit. You can choose to submit the bill to your insurance company. All private insurance companies pay for services according to their own rules. Therefore, we cannot guarantee payment from your insurance company.
11. Can I submit the bill to Medicare?
Dr. Boland has opted out of Medicare. For this reason, Medicare cannot be billed for any services that she provides to you. If you are eligible for Medicare, you will need to sign a Medicare Opt Out and Waiver Agreement, which is an agreement between you and Dr. Boland that states neither you nor Be Mobile Neurology will bill Medicare for any services Dr. Boland provides to you.
12. What about labs, imaging, and prescriptions?
You are free to use Medicare or your private health insurance, just as you normally would, for any services not provided by Be Mobile Neurology.